Tentative Confirmation
On receipt of the reservation inquiry form,
we will contact you and provide you with a
confirmation of availability, villa rate (including
any applicable tax), and the amount of deposit
required (between 30-50% of total rental).
Reservation Confirmation
Due to high demand Villa Jemma
is often booked in advance. To confirm your
reservation you will need to forward a Bank
Transfer for the deposit amount requested
to our US$ bank account. When your deposit
arrives in the bank account your reservation
will be confirmed. Please advise us by email
after your transfer has been made. We will
then send you a written confirmation note.
Reservations are handled on a "first
come, first served" basis.
Cancellation Policy
All deposits are non refundable, unless agreed
upon by the villa owner on a special case
by case basis. The balance of rental payment
is due before your scheduled arrival date
which once received is also non re fundable
unless agreed by the owner.
Minimum Stays and Rental
Rates
We have a minimum stay requirement at Villa
Jemma of 3 nights. We may agree to a shorter
stay on a case by case basis. Rental rates
also vary according to the season. Rental
rates are subject to change without notice.
Insurance
We strongly recommend that you take out comprehensive
travel insurance at the time of booking, to
protect you and all those accompanying you
for the full time of your visit against illness,
incl. evacuation, injury, death, loss of baggage
and personal items, cancellation and other
travel contingencies.
Swimming Pool
Villa Jemma has a 16m x 4m swimming pool.
Whilst there is a paddling area, it is not
separated from the main part of the pool,
which has no shallow end. The main pool depth
ranges between approximately 1.40m and 1.55m.
Guests use the swimming pool entirely at their
own risk. Guests should be aware that whilst
villa staff may be available 24hrs a day,
they are not trained as or intended to be
life guards, and may not necessarily be competent
swimmers. Our villa staff are all very child-friendly
and will be very happy to help guests look
after their children, but guests must ultimately
be responsible for themselves and their children
in the swimming pool.
Responsibility
Please be advised that we are not responsible
for any loss or damage to personal equipment
and property during your stay at Villa Jemma,
or during your participation in any activities
during your visit to Bali. We will not accept
responsibility for any delay, additional expense
or inconvenience which maybe caused directly
or indirectly by events outside of our control
such as late arrival of International flights,
civil disturbances, fire, floods, unusually
severe weather, acts of God, acts of Government,
or the failure of any machinery or equipment.
Functions and Events
Villa Jemma must approve any functions or events you plan to hold during your stay, including approval for guest numbers that exceed 50% above the number of guests registered to stay. Such approval is at the sole discretion of Villa Jemma and will be priced accordingly. Full terms and conditions for the staging of functions and events will be forwarded upon application.
Villa Jemma reserves the right to insist on the appointment of a professional Event Organizer before permission to hold a function is granted.
Damages, breakages or losses
Guests are responsible for looking after the property, leaving it in good order and in a clean condition. Guests also undertake to pay for damages, breakages or losses they may be responsible for during the period of their stay. Villa Jemma reserves the right to reclaim the hired property if the hirer, members of the guest party or guest visitors cause excessive damage or mess.
Optional &
Extra Services
• Villa Spa Service
• Car and English Speaking Driver
